Junioroxylabs.io

Oxylabs Posted 29 days ago

Junior Technical Customer Support Specialist (Evening Shift)

Customer Service

Customer Support

The job in short

From the ad's data

Oxylabs is hiring: “Junior Technical Customer Support Specialist (Evening Shift)” (Junior level). Location: Vilnius. Salary: 1 500–1 900 € per month gross, 44 % below the median for IT administration and support (3 050 € gross). Technologies in the ad: Customer Service, Customer Support. The ad is in English and does not ask for Lithuanian. Oxylabs currently has 28 open IT positions.

Salary

1 500 – 1 900 €/month

Gross/month · −28 % vs the Junior median

Level

Junior

Up to 2 years of experience. You do well-defined tasks, learn a lot and colleagues review your work.

Work mode

On-site

Vilnius

What you will do

Give joy to our customers by solving their queries via live chat and email
Ensure excellent customer experience
Answer customers’ queries & provide reliable information
Interpret and finetune the customer success process & performance
Work alongside techies to understand IT business logic
Build and develop customer relationships that will turn clients into advocates.

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What is expected

No previous experience required - we’re looking for someone eager to learn and grow
Excellent communication skills in English and Lithuanian
Ability to work full-time during evening shift (5:00 PM - 1:00 AM) in a hybrid working model
Energy to move mountains together with your team
Empathy and understanding - basically showing clients how important they are!
A genuine desire to learn and grow - we’re looking for potential and attitude, not years of experience
Helpful & humble personality - we want our team to practice what we preach - being helpful not only to our clients but also to others.

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Job description

The ad as published by the employer.

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.

Ever-growing and ultra-ambitious team is looking for a person who could give a hand on working with excellent customer service for Oxylabs. As a company, we grow at a super fast pace, thus excellent customer service becomes a key element. If you see yourself as an ambitious team player when it comes to serving the customer queries - join us! You will find a lot of like-minded colleagues!

Salary

Gross salary: 1500-1900 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.
Up for the challenge? Let’s talk!

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Closing soon 1 day left

Salary

1 500 – 1 900 €/month

Gross, before taxes

−28 % vs Junior median 2 350 €

Bottom 18 %

Compared with 60 Junior level jobs

Net ≈ 1 023–1 226 €/month. From 1 700 €: social security (Sodra) −332 € (19.5 %), income tax (GPM) −244 € (tax-free allowance 479 €) = 1 124 €. Lithuanian taxes 2026, without the 2nd pension pillar.

Compared with the median −44 %−28 % 6

Whole IT market817 jobs · 4 050 €−58 %
IT administration and support69 jobs · 3 050 €−44 %
Junior level60 jobs · 2 350 €−28 %
Vilnius644 jobs · 4 050 €−58 %
Customer Support16 jobs · 2 300 €−26 %
Customer Service7 jobs · 2 500 €−32 %

IT median +1,3 % per week

Based on 817 active IT jobs with a gross salary on aplikuok.lt, €/month, middle of the range.

Area

IT administration and support

Level

Junior

Work mode

On-site

City

Vilnius

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All company jobs

Source: Unicorns.lt

Open until 2026-10-21

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About the company

Oxylabs

oxylabs.io ↗

Oxylabs is hiring for 28 IT positions right now, mostly in DevOps and cloud, Sales, Marketing and SEO.

Open roles: 28
Salary median: 3 800 €
Remote or hybrid: 25 %
Founded: 2015

Technologies in Oxylabs's ads

Python

Kubernetes

DevOps

Redis

Infrastructure as Code

Docker

Oxylabs careers: all jobs 28 →

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