Juniorteltonika-iot-group.com

Teltonika Posted 19 days ago

Junior First-Line Technical Support Engineer I Networking Solutions

Analytical Thinking

Customer Service

DHCP

DNS

IoT

Technical Support

VPN

The job in short

From the ad's data

Teltonika is hiring: “Junior First-Line Technical Support Engineer I Networking Solutions” (Junior level). Location: Kaunas. Salary: 1 830–2 340 € per month gross, 32 % below the median for IT administration and support (3 050 € gross). Technologies in the ad: Analytical Thinking, Customer Service, DHCP, DNS, IoT, Technical Support. The ad is in English and does not ask for Lithuanian. Teltonika currently has 32 open IT positions.

Salary

1 830 – 2 340 €/month

Gross/month · −11 % vs the Junior median

Level

Junior

Up to 2 years of experience. You do well-defined tasks, learn a lot and colleagues review your work.

Work mode

On-site

Kaunas

What you will do

Answer calls from business clients to provide first-line support for technical questions related to Teltonika Networks products.
Communicate with customers through a variety of channels, including phone, email, ticketing platforms, online meetings, forums, and other communication tools.
Advise customers and sales representatives on how to integrate and use our products, resolve technical issues, and assist with basic troubleshooting.
Escalate more complex cases to Networking and IoT Engineers, ensure clear and effective communication between the customer and internal teams.

What is expected

Excellent communication skills, ability to engage clients effectively with empathy, patience, and active listening.
Good spoken and written English skills.
Customer-centric approach, prioritizing customer satisfaction and striving to exceed expectations in every interaction.
Commitment to ongoing learning and development, continuously enhancing skills and knowledge relevant to the role; willingness to quickly learn technical concepts related to networking equipment.
Strong aptitude for problem-solving, leveraging analytical thinking and creativity to address challenges and optimize solutions.
Proficiency working with computers and common office tools (e.g., Excel, Word, web-based systems).
General understanding of how computer networks and internet devices operate (LAN, WAN, DNS, DHCP, NAT, VPN) would be considered an advantage.
Passion for technology and innovation. Staying informed about industry trends and advancements, would be considered an advantage.
Experience in customer service would be considered an advantage.

Show 5 more

What they offer

Great opportunities to grow in a strong and rapidly expanding company.
Interesting and ambitious projects of industrial networking devices.
Dynamic, challenging work environment and cooperation-based internal culture.
Care about your emotional and physical well-being by offering flexible work schedules and health insurance.
Company-paid sports activities (basketball, football, volleyball) and other sports events.
Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
Opportunity for solid bonuses when participating in the recommendation program.
We delight with birthday gifts and rewards on work anniversaries.
Office snacks
Salary
In an employment agreement, we specify and define a fixed (tariff) hourly salary rate before taxes.
If you have questions, do not hesitate to contact our recruitment colleague Ieva Chrapačaitė, +370 66030194, email ieva.chrapacaite@teltonika.lt

Show 8 more

Job description

The ad as published by the employer.

We are looking for a Junior First-Line Technical Support Engineer to strengthen our ambitious technical support team in Kaunas, Lithuania. You will work with the leading networking solutions in the world and master your skills.

Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 11 Eur/h up to 14 Eur/h (~1830 Eur—2340 Eur)pre-tax, depending on your experience and expertise.

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Aktyvus Open for 11 more days

Salary

1 830 – 2 340 €/month

Gross, before taxes

−11 % vs Junior median 2 350 €

Bottom 36 %

Compared with 58 Junior level jobs

Net ≈ 1 190–1 449 €/month. From 2 085 €: social security (Sodra) −407 € (19.5 %), income tax (GPM) −359 € (tax-free allowance 290 €) = 1 319 €. Lithuanian taxes 2026, without the 2nd pension pillar.

Compared with the median −32 %−11 % 7

Whole IT market827 jobs · 4 050 €−49 %
IT administration and support67 jobs · 3 050 €−32 %
Junior level58 jobs · 2 350 €−11 %
Kaunas106 jobs · 4 250 €−51 %
VPN49 jobs · 3 700 €−44 %
IoT27 jobs · 4 150 €−50 %
DNS25 jobs · 3 650 €−43 %

IT median +1,3 % per week

Based on 827 active IT jobs with a gross salary on aplikuok.lt, €/month, middle of the range.

Area

IT administration and support

Level

Junior

Work mode

On-site

City

Kaunas

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All company jobs

Source: Įmonių karjeros puslapiai

Open until 2026-11-01

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About the company

Teltonika

teltonika-iot-group.com ↗

Teltonika is hiring for 32 IT positions right now, mostly in Sales, IT administration and support, UX/UI design.

Open roles: 32
Salary median: 3 150 €
Remote or hybrid: 0 %
Founded: 1998

Technologies in Teltonika's ads

IoT

CRM

Teltonika careers: all jobs 32 →

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