Site Reliability Engineer

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

Our PayTech team runs the money layer behind all of it. We build and operate both centralized and decentralized business-critical systems: subscription-billing solution, payments gateway SaaS that routes payments across multiple payment providers, accounting solution that keeps every transaction traceable and others. In this domain, a minute of downtime means lost revenue. That is why we’re looking for a Site Reliability Engineer to own the reliability, performance and observability of these systems under high load.

Core components and technologies used

• Kubernetes (AWS EKS), AWS, MySQL, ElastiCache, Message brokers (AWS SQS and others), DataDog, Grafana, Terraform, Data Lake (GCP BigQuery).
• Get ready to
• Decide with the team what “working well” means for each service, measure it and set clear targets.
• Build dashboards and alerts that show problems early, from technical issues to business signals like a sudden drop in successful payments.
• Design systems that keep running when something breaks, like a server, a database or an external payment provider.
• Be part of the on-call rotation, help resolve incidents, and lead reviews afterwards so the same problem doesn’t happen twice.
• Keep our MySQL databases and caches healthy, backed up and ready to recover.
• Make sure messages between services are delivered and processed, and that nothing gets stuck or lost in queues.
• Prepare our systems for traffic peaks with capacity planning and load testing.
• Help keep our payment systems secure and compliant together with the security team.
• Work closely with developers and share reliability know-how.
• Jump to the application form and start your journey with us.

Location

• We have several great workspaces to choose from, including our headquarters in Vilnius and our hubs in Klaipėda and Riga.
• For our Vilnius office, we follow a 4 days onsite, 1 day remote hybrid model. For roles based outside Vilnius, the work arrangement -onsite, hybrid, or remote-depends on the specific position.

Own your wellnessStay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.

Boost your daily lifeEvery breakthrough needs a spark, and our daily setup is designed to support it. Enjoy a pet-friendly office, fresh breakfasts, hot lunches, and fully stocked drawers and fridges for a quick snack or even a team-cooked meal together. Rooftop and cellar events keep things lively, while a public transport card for Vilnius and access to Perks.lt benefits help make everyday life a little easier.

Drive global impactThis is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.