Midvinted.com

Vinted Posted 21 days ago

Partner Performance & Insights Analyst, CS Operations

Data Modeling

Python

SQL

BigQuery

The job in short

From the ad's data

Vinted is hiring: “Partner Performance & Insights Analyst, CS Operations” (Mid level). Location: Vilnius. Salary: 2 767–3 742 € per month gross, close to the median for Marketing and SEO (3 300 € gross). Technologies in the ad: Data Modeling, Python, SQL, BigQuery. The ad is in English and does not ask for Lithuanian. Vinted currently has 95 open IT positions.

Salary

2 767 – 3 742 €/month

Gross/month · −7 % vs the Mid median

Level

Mid

2–5 years of experience. You build features on your own from task to production and help juniors.

Work mode

On-site

Vilnius

What you will do

Gather, clean, and organise structured datasets from diverse sources to facilitate comprehensive analysis and reporting.
Develop and maintain dashboards and reports that provide clear insights and highlight key performance metrics.
Contribute to setting and tracking vendor management goals, ensuring alignment with performance objectives.
Translate complex data insights into concise, informative, and persuasive communications for stakeholders within function.
Proactively identify opportunities for process enhancements and implement changes to improve data analysis and reporting efficiency.
Analyse CS partner performance trends and drivers to identify improvement opportunities and provide actionable recommendations.
Evaluate different improvement approaches, measure their impact, and recommend data-driven changes to strategies, KPIs, and targets.
Own and monitor performance data among internal stakeholders and through third-party integrations. This includes managing data sourced from internal tools and ensuring it is visible and accessible to stakeholders and vendor teams accordingly.
Collaborate with the Data Science and Analytics (DSA) team to identify and resolve any data-related issues efficiently.
Proactively engage in self-improvement and professional growth within the data analytics field.

Show 6 more

What is expected

You bring solid experience analysing third-party and/or BPO operations (ideally within customer service or business operations), understanding how external partner performance impacts internal SLA's and broader business outcomes.
You are highly data-driven and adept at querying, modelling, and interpreting complex datasets.
You translate raw performance metrics, KPIs, and variance analysis into actionable insights and strategic recommendations.
You possess exceptional communication skills, effectively translating complex data into compelling narratives for leadership and leveraging insights to influence partner behaviour and internal strategy without direct authority.
You are highly organised, adept at tracking partner performance against expectations, managing concurrent analytical initiatives, and keeping multiple projects on schedule.
You are fluent in English (written and spoken)
You collaborate effectively with cross-functional teams
Solid foundation in data querying and manipulating large datasets, with practical experience in BigQuery and programming (e.g., SQL/Python) being a distinct advantage.

Show 4 more

What they offer

The opportunity to benefit from our share options programme
25 working days of holiday
Access to all the tools & tech needed for work
Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
Confidential Employee Assistance Program (EAP) for you and your family
Pension plan with flexible contribution options and a matching contribution from Vinted
Frequent team-building events
A personal monthly budget for shopping on Vinted
The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
In Vilnius office: gym & in-house meals at friendly prices
In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
Working at Vinted
Individual Learning Budget: We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work: We've adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It's up to you and your team to decide on the exact days you'll spend working together in person.
Salary
The gross monthly salary range for this position is: €2.767—€3.742 EUR

Show 12 more

Job description

The ad as published by the employer.

Partner Performance & Insights Analyst, CS Operations

Kaunas, Vilnius, Multiple locations, Lithuania

Community Support, Vinted Marketplace

Brief info about Vinted

Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third. The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace is Europe's leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

As our Community Support Partner Performance & Insights Analyst you will be owning CS partners' performance management data related processes. You will be a part of the Vendor Management Area & will collaborate closely with other internal teams. Your goal is to drive Vendor Management performance goals, build and maintain performance dashboards, reporting processes, provide insights of trends and deviations, suggest areas for improvements and resolve issues based on analysis of reports.

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Aktyvus Open for 9 more days

Salary

2 767 – 3 742 €/month

Gross, before taxes

−7 % vs Mid median 3 500 €

Bottom 41 %

Compared with 425 Mid level jobs

Net ≈ 1 674–2 264 €/month. From 3 255 €: social security (Sodra) −635 € (19.5 %), income tax (GPM) −651 € = 1 969 €. Lithuanian taxes 2026, without the 2nd pension pillar.

Compared with the median −3 %−7 % 7

Whole IT market817 jobs · 4 050 €−20 %
Marketing and SEO96 jobs · 3 350 €−3 %
Mid level425 jobs · 3 500 €−7 %
Vilnius644 jobs · 4 050 €−19 %
SQL146 jobs · 4 250 €−23 %
Python145 jobs · 4 500 €−28 %
BigQuery22 jobs · 4 700 €−31 %

IT median +1,3 % per week

Based on 817 active IT jobs with a gross salary on aplikuok.lt, €/month, middle of the range.

Area

Marketing and SEO

Level

Mid

Work mode

On-site

City

Vilnius

Apply

All company jobs

Source: Unicorns.lt

Open until 2026-10-29

Is this job ad clear?

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About the company

Vinted

vinted.com ↗

Vinted is hiring for 95 IT positions right now, mostly in Data and AI, Backend, Marketing and SEO.

Open roles: 95
Salary median: 5 400 €
Remote or hybrid: 8 %
Founded: 2008

Technologies in Vinted's ads

SQL

Vinted careers: all jobs 95 →

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