AI
Windows
Android
iOSAtitikimas
2 499 – 3 002 €/mėn.
Kandidatuoti
2 750 €−21 % vs mediana
Midcybercare.cc
Cybercare
Paskelbta prieš 6 d.
Customer Support Night Shift (live-chat)
Ką veiksi
- Start with six working days of training to learn about eSIMs and its software’s features, capabilities, and limitations.
- Learn how to deliver clear solutions by methodically following our internal support procedures and documentation.
- Provide live chat support for Saily, one of the world's leading eSIMs products.
- Adapt to the customers needs and tackle a mix of challenges, from tricky VPN tunneling issues to simple billing inquiries.
- Learn to prioritize, effectively managing 4-5 chats while delivering clear, high-quality support.
- Take responsibility for your personal growth, by not only developing your own skills but also by helping new team members grow.
Ko tikimasi
- Speak fluent English (C1 or native).
- Available to work from our office in Vilnius.
- Willing to work the night shift (22:00/6:3).
- Can commit to 32 or 40 hours weekly.
- Solid know-how of Windows/macOS and Android/iOS.
- Ability to handle high volumes of technical information.
- Having a customer-first approach combined with critical thinking.
- A background in IT, cybersecurity, or eSIM technology is a strong advantage.
Ką siūlo
- Smooth and a structured onboarding and mentorship to help you get started with confidence.
- Office in a great location + option to work from home twice a week after probation.
- Option to work from abroad for up to 30 days per year.
- Health insurance + fitness perks.
- Daily snacks to keep you fueled, plus fresh pastries every Friday.
- Regular team-building events to connect with your colleagues.
- Access to internal online courses, a library of books, and all the resources you need to reach your full potential.
- Ability to grow within CyberCare and Tesonet.
- For a full time job, a gross salary - 1350 - 1830 EUR/month (base salary 1350 EUR/month plus performance bonus up to 480 EUR/gross after probation).
Pozicijos aprašymas
Santrauką ruošiame – kol kas originalus skelbimo tekstas.
Hi there! We’re CyberCare—a customer care company for global tech brands and part of the Tesonet venture builder. Our team of 370+ professionals combines AI-powered automation with a human touch to deliver smooth, stress-free experiences to millions of tech users worldwide.
We’re redefining what support looks like. While AI handles the routine tasks, you step in for everything that matters: sharp troubleshooting, real problem-solving, and the kind of empathy no automation can replace.
Panašūs darbai
Atitikimas
3 400 – 4 000 €/mėn.
Kandidatuoti
3 700 €+6 % vs mediana
Atitikimas
1 700 – 2 200 €/mėn.
Kandidatuoti
3 250 €−7 % vs mediana
Atitikimas
2 100 – 2 700 €/mėn.
Kandidatuoti
2 400 €−31 % vs mediana
Atitikimas
1 500 – 2 300 €/mėn.
Kandidatuoti
1 900 €−46 % vs mediana
Atitikimas
1 300 – 2 500 €/mėn.
Kandidatuoti
1 900 €−46 % vs mediana