Director of Product Communications

Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give actionable feedback, and honestly listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.

Product Communications is how Omnisend's product reaches customers and how customers actually get value from it. As a Director, you lead the team that turns every release into adoption, every feature into revenue, and every touchpoint into a reason to stay.

We need this team to be fast, aggressive, and the loudest champions of our product, both inside and outside the company. You'll sit in CX and work closely with Product and Marketing. This is a leadership role with hands-on edges.

Create, align, and implement communication strategy. Set the Product Comms strategy, align it with Product, GTM, CX, and leadership so every team tells the same story. Then turn it into a clear plan with priorities, owners, and targets that the team executes and reports against.