Account Manager

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Sales & Business Development

Wed, 29 Jul 2026 21:00:00 GMT

Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond.

Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android.

Genome is looking for an Account Manager!

Key Responsibilities

Client Experience & Support

Establish and maintain strong, long-lasting partnerships with new and existing corporate clients.

Assist in shaping our Customer Experience Management Strategy, analyzing client activity, identifying potential friction points, and resolving issues rapidly to ensure high satisfaction.

Collaborate closely with internal teams (Product, Compliance, Operations) to ensure our clients' needs are met efficiently.

Merchant Upselling & Growth

Deeply understand each client's unique business model to identify growth opportunities and recommend tailored solutions that increase revenue for both the merchant and Genome.

Prepare compelling commercial proposals and confidently navigate pricing negotiations.

Maintain a deep, accurate understanding of Genome’s financial services and features.

Take ownership of corporate clients introduced by the Sales team to manage their long-term customer lifecycle.

Guide business clients smoothly through the onboarding journey, maintaining a solid grasp of the foundational technical aspects of payment processing.

Skills & Experience

You bring proven experience in Account Management (iGaming, Forex, PSP, Affiliates and Marketing Agencies).

A degree in Finance, Economics, Business, Accountancy, or a related field is an advantage.

You possess exceptional written and verbal communication skills in both Lithuanian and English, with the ability to build strong networks and explain technical details simply.

You are a professional user of Microsoft Office tools (Excel, Word, PowerPoint) and comfortable learning new software platforms quickly.